Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 1

ePO Agent Problems (old version)

Hello everyone. I'm having a very unique problem with uninstalling McAfee.

I'm an IT intern, and one of my jobs is to remove McAfee from the older computers and replace it with Trend Micro (which, by the way, will not run with McAfee on the computer). I started this Dell PWS530, Intel Xeon, Windows 2000 computer the way I normally do, by going to Add/Remove Programs and removing McAfee. However, the ePO Agent (v3.5.0.412) stayed.

Now, here's the problem. I've searched up and down, left and right, and tried every possible way to uninstall the ePO Agent, and there is no such file called "frminst". I cannot physically delete the files either; I get "Access Denied: File in use" errors, on both the network and local admin accounts. There is no uninstall in the Add/Remove Programs area. Below is what's seen in various folders.

Help me out! This is quite a unique situation.


Labels (1)
Tags (4)
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community