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User45915714
Level 7
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Message 1 of 2
‎12-08-2022 06:21 AM

ePO Server Tasks Hang

We have noticed for months that a few of our server tasks end up hanging for very long periods. These periods can last from 1 hour to over 700 hours and never complete. This impacts some of our other daily tasks and I'm sure its putting a strain on our ePo server. We would like a ticket created to discover the problem and be provided with a solution.
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cdinet
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Message 2 of 2
‎12-08-2022 06:43 AM

Re: ePO Server Tasks Hang

To open a ticket, you have to either call support or open one on the service portal at supportm.trellix.com.

What update is epo on?  Can you get full output of this query - no screenshot please, need the full text.  It contains no sensitive info, so you can post it here.

Select * from OrionTaskQueueMT where taskdescription like '%DB Clean-up%' or taskdescription like '%task queue%'

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