i need recover my password for endpoint security interface

[hnewidea]

I am the administrator of epo

i lost the password  for unlock the endpoint clients, i need recover for make changes in many agents.

who  know  where  is the storage password in the EPO   and can read it.

please anybody can help me

[ChrisQ · Accepted solution]

Can you just reset it on ePO in the Endpoint Security Common policy, and then use the agent status monitor to update the policy on the local machine?

[Former Member]

Hello @hnewidea 

Thanks for your post.

Please open Policy Catalog in ePO >After that please go to the Endpoint Security Common Policy and then Show Advanced and change the password.

Once the policy is saved in that case please send a wakeup agent call or collect and send props from the client machine agent status monitor.

Below is the screenshot for your reference:

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[hnewidea]

thanks, if I can do that, but what I need is to read the current password, not change it. is there any way ??

[Former Member · Accepted solution]

Hello @hnewidea 

Thanks for your response.

I would like to inform you that we can change the password but we can not see it.

Hope this helps !

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[hnewidea]

Thanks for the information, it is good for me.