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User65817747
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Message 1 of 4
‎11-11-2022 09:22 AM

How to Wipe Old Web Gateway

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Hello,

I am getting rid of two physical web gateways and I need to wipe them completely in order to do so. Any articles to wipe them and prepare them to be decommissioned? The only one I found was this one: https://kcm.trellix.com/corporate/index?page=content&id=KB89212&locale=en_US 
And all it is is factory resetting the RMM. That doesn't reset the whole box. 

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fw_mon
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Message 2 of 4
‎11-11-2022 09:46 AM

Re: How to Wipe Old Web Gateway

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Hello @User65817747 

AFAIK there is no factory reset function on Web Gateway. You can use any suitable linux live CD to securely wipe all data. It depends on requirements/policy. Some policies require physically destroying HDs 🙂

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fw_mon
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Message 2 of 4
‎11-11-2022 09:46 AM

Re: How to Wipe Old Web Gateway

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Hello @User65817747 

AFAIK there is no factory reset function on Web Gateway. You can use any suitable linux live CD to securely wipe all data. It depends on requirements/policy. Some policies require physically destroying HDs 🙂

Was my response useful to you? If so, please consider marking it as an Accepted Solution and giving it a Kudo (click on the thumb up symbol) to help other community members. MWG+Splunk=❤
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User65817747
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Message 3 of 4
‎11-14-2022 12:42 PM

Re: How to Wipe Old Web Gateway

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Is there documentation on where to find these hard drives in the web gateways and how many hard drives are in each web gateway?

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fw_mon
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Message 4 of 4
‎11-14-2022 01:20 PM

Re: How to Wipe Old Web Gateway

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the are two SSD drives in RAID-1 (mirroring - so you'll see only one disk), see attached screenshot.

 

Was my response useful to you? If so, please consider marking it as an Accepted Solution and giving it a Kudo (click on the thumb up symbol) to help other community members. MWG+Splunk=❤
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