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Former Member
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Real Protect cloud scanner trace complete for process id ...with reason id 3


When I've looked through AdaptiveThreatProtection_Activity.log I found few entries ending with:

...with reason id 3 


...with reason id 2

Can someone publish the list of reason ids with meaning of it? thanks

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Re: Real Protect cloud scanner trace complete for process id ...with reason id 3

@Former Member The reason IDs that can be returned, along with their definitions, are documented and publicly available within the following knowledgebase article:

This article is located by searching "reason ID" and setting the product as "Endpoint Security - All products"

I highly advise that you when you have questions like this, you search the Knowledge Center as there are a lot of very informative articles to assist in situations like this!

The IDs you've highlighted are defined as follows:
2 - Time out
3 - Unknown failure


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