@Former Member The reason IDs that can be returned, along with their definitions, are documented and publicly available within the following knowledgebase article: https://kc.mcafee.com/corporate/index?page=content&id=KB88828
This article is located by searching "reason ID" and setting the product as "Endpoint Security - All products"
I highly advise that you when you have questions like this, you search the Knowledge Center as there are a lot of very informative articles to assist in situations like this!
The IDs you've highlighted are defined as follows:
2 - Time out
3 - Unknown failure
Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply so together we can help other members?