Unable to install 5.4.6.14 Agent ePO extension

[MNE_DUDE]

unable to install 5.4.6.14 Agent ePO extension

Dear community,

I am unable to install 5.4.6.14 Agent ePO extension. Installation fails with following message:

Unable to install extension. The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOAGENTMETA\5.7.6.14\install.xml:626: com.mcafee.orion.core.auth.AuthorizationException: The user was not authorized to run the task "Policy Updater Task"

Old extension is being deleted...

Please assist

Any advise?

[aguevara]

if this is a global admin and policy and task approvals are not in use please open up a support request with an ePO MER  for us to look at please

Regards

Alejandro

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[cdinet]

By the error message, it would appear that user is not a global admin.  Do you get the same with a global admin account?